Skip to main content
Commercial Terms & Technology Governance

Terms of Service

Comprehensive commercial terms and software licensing standards harmonized across Indian IT Rules, UK Commercial Law, and US Federal & State Regulations.

Effective Date: September 2, 2026 Version: 3.2 (US / UK / IN Enterprise Ready)
🇮🇳

India IT Act & Contract Law

Indian Contract Act 1872, IT Act 2000 (Sec 43A/66/79), and Intermediary Guidelines Rules 2021.

🇬🇧

UK Commercial & Consumer Law

Supply of Goods and Services Act 1982, UCTA 1977, Consumer Rights Act 2015 & Computer Misuse Act 1990.

🇺🇸

US Commercial & IP Standards

Uniform Commercial Code (UCC), DMCA Takedown Compliance, CFAA & Federal Trade Commission (FTC) rules.

1

Acceptance of Terms & Legal Capacity

These Terms of Service (“Terms” or “Agreement”) constitute a legally binding agreement entered into between Binary Froster (“Company”, “we”, “us”, or “our”), founded and led by AI Engineer Shivam Dube, and the individual or legal corporate entity (“Client”, “User”, or “you”) accessing binaryfroster.com or engaging our software engineering and consulting services.

By browsing this website, requesting a project estimate, scheduling a discovery session, or signing a Statement of Work (SOW), you confirm that:

  • You have reached the legal age of majority (18+ in India, the US, and the UK) and possess the full legal authority to enter into binding contracts.
  • If you represent a company or enterprise, you are duly authorized to bind that entity to these Terms.
  • You agree to comply with all applicable local, state, national, and international laws and IT regulations.
2

Scope of Services & SOW Agreements

Binary Froster delivers custom digital technology services, including but not limited to:

Custom Software & Web EngineeringFull-stack Next.js/React, Python, TypeScript, REST & GraphQL APIs, database architecture, and microservices.
AI & Intelligent AutomationCustom LLM orchestration, Retrieval-Augmented Generation (RAG), autonomous AI voice agents, and predictive ML models.
Enterprise ERP & Workflow SystemsUnified ERP portals, role-based dashboards, inventory, automated billing, and compliance management.
Cloud Infrastructure & DevOpsContainerized deployments (Docker/Kubernetes), CI/CD pipelines, AWS/GCP/Vercel architecture, and performance tuning.

Order of Precedence: In the event of any conflict between these general Terms and an executed project-specific Statement of Work (SOW) or Master Services Agreement (MSA), the terms of the signed SOW/MSA shall prevail for that specific project scope.

3

Acceptable Use & Prohibited Conduct (IT Rules 2021)

In accordance with Rule 3(1)(b) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 (India), the UK Computer Misuse Act 1990, and the US Computer Fraud and Abuse Act (CFAA), you agree NOT to host, display, upload, modify, publish, transmit, or share any information that:

  • Contains software viruses, worms, Trojan horses, rootkits, or malicious computer code designed to interrupt, destroy, or limit the functionality of any computer resource.
  • Infringes upon any patent, trademark, copyright, trade secret, or proprietary intellectual property rights of any third party.
  • Conducts automated scraping, systematic harvesting, data extraction, or bot attacks against our infrastructure without prior written authorization.
  • Attempts unauthorized penetration testing, vulnerability scanning, security bypass, or denial of service (DoS/DDoS) attacks against our servers.
  • Is defamatory, obscene, pornographic, pedophilic, invasive of another’s privacy, racially or ethnically objectionable, or unlawful under applicable laws in India, the US, or the UK.
  • Impersonates another person or entity, or provides misleading origin information on contact forms or chat widgets.
4

Client Obligations & Milestone Approvals

To ensure agile delivery and project velocity, the Client agrees to:

  • Timely Cooperation: Provide necessary API keys, sandbox credentials, design assets, third-party licenses, and technical documentation within 3 business days of request.
  • Sprint Acceptance Period: Review sprint deliverables, staging builds, and milestone demos within 10 business days of handover. If no written notice of non-conformity is submitted within this window, the deliverable will be deemed accepted.
  • Scope Changes: Any modifications to project scope outside the signed SOW will be evaluated under a written Change Order reflecting adjusted timelines and fees.
5

Intellectual Property Rights & Background IP

A. Custom Client Deliverables (Full Assignment Upon Paid Invoices)

Upon receipt of 100% full and final payment for all invoices corresponding to a project milestone, Binary Froster hereby assigns and transfers to the Client all worldwide rights, title, and intellectual property interests in the bespoke application source code, custom UI designs, and database schemas crafted specifically for the Client.

B. Binary Froster Background IP & Reusable Toolkits

Binary Froster retains exclusive ownership of all pre-existing software, proprietary developer libraries, boilerplate scaffolding, architectural patterns, and reusable toolkits (“Background IP”). To the extent Background IP is integrated into Client deliverables, Binary Froster grants the Client a perpetual, worldwide, non-exclusive, royalty-free license to use, execute, and maintain such Background IP solely in connection with the deliverable.

C. Open Source Software

Deliverables may incorporate open-source libraries (e.g., React, Next.js, TailwindCSS, PyTorch) licensed under permissive terms (MIT, Apache 2.0, BSD). Open source components are governed solely by their respective third-party licenses.

6

AI Services, LLM Output & Warranties Disclaimer

Artificial Intelligence Technology Disclosures

When our engineering engagements include generative AI, LLM fine-tuning, autonomous agents, or predictive machine learning:

  • Probabilistic Nature: Large Language Models generate content probabilistically. While Binary Froster engineers robust guardrails, RAG validation, and deterministic fallbacks, we do not warrant that AI model outputs will be 100% error-free, factual, or free from hallucination in every edge-case scenario.
  • Human-in-the-Loop Requirement: For mission-critical decisions (including legal compliance, medical/clinical diagnosis, financial advice, or safety-critical engineering), the Client is responsible for maintaining an appropriate human-in-the-loop validation process.
  • Third-Party AI API Uptime: Third-party foundation model APIs (e.g., OpenAI, Anthropic, Google Gemini) are subject to their respective Service Level Agreements (SLAs) and rate limits outside Binary Froster’s direct control.
7

Invoicing, Multi-Currency (USD/GBP/INR) & Taxes

Multi-Currency Invoicing: Invoices and quotes are denominated in US Dollars ($ USD), British Pounds (£ GBP), or Indian Rupees (₹ INR) as stated on the applicable SOW or invoice.
  • Payment Schedules: Standard project engagements follow milestone billing (e.g., 50% project kickoff deposit, 30% intermediate milestone demo, 20% final production deployment), or monthly retainer sprints.
  • Payment Due Date: Invoices are due upon receipt or within 14 calendar days of issuance unless otherwise stipulated.
  • Late Payments: Overdue invoices accrue interest at the rate of 1.5% per month (or the maximum statutory rate permitted under applicable law in the Client’s jurisdiction).
  • Taxes & Statutory Levies: Fees are exclusive of statutory taxes. Applicable taxes (such as GST in India, VAT in the UK, or state sales tax in the US) will be itemized on formal invoices in accordance with local taxation regulations.
8

Limited Warranties & 30-Day Bug-Fix Guarantee

Binary Froster warrants that all custom engineering services will be performed in a professional, workmanlike manner conforming to modern industry standards.

30-Day Post-Deployment Warranty:For a period of thirty (30) calendar days following final production deployment, Binary Froster will patch and resolve any reproducible functional bugs or defects that deviate from the agreed SOW specifications at no additional cost.

Statutory Disclaimer:EXCEPT AS EXPRESSLY SET FORTH HEREIN, OUR SITE, DEMO PLAYGROUNDS, AND CONSULTING SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.

9

Limitation of Liability & Statutory Carve-Outs

Consequential Damages Exclusion: TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY SHALL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, LOSS OF REVENUE, BUSINESS INTERRUPTION, OR DATA LOSS.

Aggregate Liability Cap:IN NO EVENT SHALL BINARY FROSTER’S AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THIS AGREEMENT EXCEED THE TOTAL FEES ACTUALLY PAID BY THE CLIENT TO BINARY FROSTER UNDER THE SPECIFIC STATEMENT OF WORK IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

UK & India Statutory Carve-Outs:Nothing in these Terms shall limit or exclude either party’s liability for death or personal injury resulting from negligence, fraud or fraudulent misrepresentation, willful misconduct, or any other liability that cannot be excluded under the UK Unfair Contract Terms Act 1977 or Section 23 of the Indian Contract Act 1872.
10

Mutual Confidentiality & NDA Standards

Both parties agree to safeguard the other party’s Confidential Information (including trade secrets, unreleased source code, business logic, customer lists, and financial figures) with the same degree of care used to protect their own sensitive assets (and never less than reasonable care). Confidential Information shall not be disclosed to third parties without prior written consent, except to employees and vetted subprocessors bound by equivalent confidentiality covenants.

11

Suspension, Termination & Code Handover

  • Termination for Convenience: Either party may terminate an ongoing services engagement upon thirty (30) days written notice, subject to payment for all work completed up to the termination date.
  • Termination for Cause: Either party may terminate immediately if the other party commits a material breach and fails to cure such breach within fourteen (14) calendar days of written notice.
  • Deliverable Handover: Upon termination and settlement of all outstanding invoices, Binary Froster will promptly transfer all completed milestone deliverables, repository commits, and documentation to the Client.
12

Governing Law, Arbitration & Dispute Resolution

To minimize legal costs and expedite resolution, any dispute arising under these Terms shall be resolved through a tiered escalation process:

Step 1: Good-Faith Executive NegotiationThe parties agree to attempt informal, good-faith negotiation for at least thirty (30) calendar days prior to initiating formal proceedings.
Step 2: Binding ArbitrationIf negotiation fails, disputes shall be settled by binding arbitration in accordance with recognized international arbitration rules (such as the Indian Arbitration and Conciliation Act 1996 for India-based contracts, or LCIA / AAA rules for UK/US enterprise agreements as specified in the applicable SOW).
13

DMCA Copyright & Infringement Policy

Binary Froster respects third-party intellectual property rights in compliance with the Digital Millennium Copyright Act (17 U.S.C. § 512), the Indian Copyright Act 1957, and the UK Copyright, Designs and Patents Act 1988.

If you believe content hosted on our site infringes your copyright, send a formal takedown notice to binaryfroster@gmail.com including: (a) identification of the copyrighted work; (b) the specific URL location; (c) your contact information; (d) a statement of good faith belief; and (e) your electronic signature.

14

Grievance Redressal & Legal Notice Contacts

In compliance with Rule 3(2) of the Information Technology (Intermediary Guidelines) Rules, 2021, our designated Grievance Officer details are published below for all legal notices, terms inquiries, and service disclosures:

Designated Grievance OfficerShivam DubeFounder & AI Engineer
EntityBinary FrosterAI Engineering & Custom Software Studio
Legal / Terms Emailbinaryfroster@gmail.com
Response SLAAcknowledgment in 24–48h
Learn how we protect your personal data in our Privacy Policy.